Complaints analyzed
12,480
CFPB + Big Bank feed
Mapped to section(s)
94.2%
5.8% held as unclear
Recurring themes
4/7
repeat ≥ 3 months
Concentration alerts
3
channel · portfolio · timing
Likely to escalate
216
flagged by escalation model
Est. exposure
$5.3M
across 7 open themes
Category explorer
official CFPB taxonomy · click a category to open its sub-categories
channel split estimated below product level
Complaint volume — trailing 12 months
all products · all channels
recomputed daily · today 06:00
By channel
12-mo intake mix
Company response outcomes
share of responses · 12 mo
Criticality distribution
12-mo volume by product band
Category radar — where to look first
vs own baseline · vs peers
| Category |
30 days |
Share |
vs own baseline |
vs peers |
Trend |
Signal |
Chart studio — build your own view
drag a field onto a slot · or click a chip, then a slot
Open findings ranked by supervisory priority — expand a card for the hypothesis, evidence sample and next steps.